About Us
 

Mark has been involved in the industry since 2008, going from full time college to starting an apprenticeship in 2010 with Ambervale Heating. During the apprenticeship, Mark learnt from multiple senior engineers in various areas of the industry including; servicing and breakdowns, installation and general plumbing. After completing the Level 3 Apprenticeship in 2013 he stayed employed with Ambervale Heating until 2016 when he decided he wanted a new challenge with running his own business and so Shaw's Plumbing and Heating was born.

For the first 2 years of Shaw's, we undertook boiler installations, servicing, breakdowns, bathroom installations and general plumbing. 

In 2018 business was looking good for Shaw's Heating and we were advised to go limited and in August that year we became, Shaw's Heating Ltd. From this point the company has grown at a natural pace. We have also since grown into other sectors of the industry including; modular construction, commercial gas and renewable heating. 

We moved into our current premises in 2021 and grew into a team of 4 with the primary ethos of our business remaining good customer care and giving our best advice based on the knowledge we have. We now primarily focus on heating installations and design while still undertaking things like; gas boiler servicing and breakdowns, landlords checks and general plumbing.

Comments from Mark

I am always looking to give my customers the best advice and recommendations for them based on what I know. It is for this reason that I am always looking to broaden my knowledge of heating by completing extra industry courses whenever I can. In the last 3 years I have completed; Heating Academy Northampton - Hydronics and System Design Course, Heat Geek - Awakening and Mastery and Heat Pump Enlightenment, Vaillant UK - Various manufacturers courses (controls, boilers, ASHP), Viessmann - ASHP and 200 boilers, Mitsubishi Ecodan - Installation, controls and servicing, Intergas boilers - Installation and servicing, LG Therma V R32, Installation, Daikin Altherma - Level 1 and 2.

With the above CPD (Continued professional development), I am confident I can design systems and fault find to the highest standard and also give transparent advice that is sometimes misconstrued via newspaper articles and social media campaigns. I can assure you that air source heat pumps do work well and can be cheaper to run than a gas boiler if designed right! My aim is to pass as much information on to my colleagues so that the same level of service is always given no matter which Shaw's employee comes out. 

Finally, I would like to say, I am in this industry to do the job right and don't believe in selling something for the sake of it like other companies do. We will always try and repair a boiler where we can rather than just take the easy option and sell you a new one. We also believe in doing an installation because it's good for the property not just because it's payback is good over 'x' amount of years. I personally think this is an old fashioned mindset and we should be focused on what we are leaving behind for the next person and not whether you can get your money back in savings in the shortest amount of time. This industry seems to be one of the few that gets scrutinised in this way and I believe it holds us back from doing what's best. After all, no one buys a new car and wonders how long it will take them to get their money back in fuel savings or has new windows installed and wonders how long it will take for them to make their money back from savings on their gas bills. I'd recommend listening to Nathan Gambling's Beta talk podcast for more honest opinions on the heating industry (I am in no way affiliated or sponsored by the aforementioned podcast).

Thank you for taking the time to read this, we look forward to either continuing working for you if we've already met and look forward to broadening our network if we've not already worked for you before.    

Many thanks,

Mark Shaw